How do I confirm someone is at South Texas ICE Processing Center?
Run the ICE Online Detainee Locator at ice.gov/locator first, then phone (210) 231-4505 between 8 a.m. and 4 p.m. with the A-number and biographical details ready. The second number on ICE's page, (830) 334-2939, is a contractor line for detainee messages. Failing both, try the San Antonio Field Office at (210) 283-4750. This page cannot show who is inside. ICE's mailbox for case information is SanAntonio.Outreach@ice.dhs.gov, and it takes no stay requests or appeals. Other sites are in the ICE facility directory and the Texas facility list.
Which visiting slot applies, and what is green status?
The table runs 7 days a week by classification, so learn the person's level first. Women: Levels 1 and 2, 7 to 9 a.m.; Level 3 (R), 9 to 10 a.m. Men: Levels 1 and 2, 10 a.m. to 3 p.m.; High Level 2 and 3, 3 to 4 p.m.; Level 3, 5 to 6 p.m.; Levels 1 and 2 (R), 6 to 7 p.m. FF, 6 to 7 a.m., and SMU-A, 4 to 5 p.m., are unexplained. Times can change. ICE allows social visits only in green status, citing its Pandemic Response Requirements, so phone for the status; a weekly flyer is posted outside.
What should I bring, and how do lawyers get a visit?
Arrive 30 minutes early with a valid, verifiable government ID. Visits are non-contact and last one hour, though more time may be authorized for long-distance relatives. Up to two adults and two children may come; minors stay with an adult aged 18 or older. Weapons and electronic devices are barred, and GEO posts a dress code for visitors aged 12 and older. Attorneys book through ERO eFile in 30-minute blocks, 7 a.m. to 9 p.m. daily. When timely mail is not possible, the administrator may let representatives email legal mail to 213LOP@geogroup.com with the name, A-number, return fax and page count. See removal defense services.
How do mail, money and messages work here?
Letters must show the last four digits of the A-number and your name and address. ICE limits packages to items needed for travel or release, approved by the ICE Deportation Officer. Contact first: GEO – South Texas Detention Complex Facility Administrator, A#, Detainee Name, P.O. Box 1248, Pearsall, TX 78061. Mailed funds go into the account with a receipt, but ICE cautions against cash. ICE describes neither commissary nor phone accounts. People cannot take incoming calls; for urgent messages phone (830) 334-2939. ICE's page links gettingout.com for tablets, which now redirects to ViaPath, while ICE's tablet list names Talton, so confirm the vendor before paying.
Which immigration court is connected to this facility?
Pearsall's court shares this street address. EOIR's control list, updated October 1, 2026, names South Texas ICE Processing Center under the Pearsall Immigration Court, phone 210-368-5700. EOIR says the court sits inside a DHS-controlled detention facility and sends visitors to the facility for entry information, so ask about entry before coming to a hearing. Hearing dates are on the automated line at 1-800-898-7180, and this guide to finding a hearing date walks through it step by step.