How do I check whether a parent or child is at Dilley?
An adult can be searched on ice.gov/locator with the full name, A-number or date of birth, and country of birth. ICE states that people under 18 do not appear, so a child cannot be confirmed there; search for the parent, or call (830) 378-6500 between 8 a.m. and 10 p.m. with biographical details. For emergencies, CoreCivic says staff take your name and number on that line and pass them on. Tablets use gettingout.com; ICE's page does not explain phone accounts. This Dilley site is in the ICE facility directory, while EOIR and CoreCivic's ViaPath sheet still say South Texas Family Residential Center.
What are the family visiting hours at Dilley?
ICE's page, updated August 6, 2026, publishes no friends-and-family hours, so these come from CoreCivic's sheet, published October 2026. Family units: Monday to Friday 8 a.m. to 8 p.m., and weekends and holidays 12 to 8 p.m., with a one-hour minimum. Women held without family: weekends and holidays 8 a.m. to 12 p.m., 30 minutes minimum, on one assigned weekend day only, so ask the person which. Adults need a federal or state photo ID. Minors need a parent or legal guardian beside them.
What will I be asked at the Dilley entrance?
CoreCivic's sheet says every visitor supplies name, date of birth, Social Security number, photo identification, current address, relationship to the resident and immigration status. If that worries you, speak with a lawyer before going. Everyone passes a visual search and a metal detector. You may bring ID, car keys, tissues and eyeglasses; for babies, up to 2 diapers, a pacifier, one bottle or sippy cup and small wipes, but no diaper bag. The sheet's dress code, written for legal visits, also binds minors: closed-toe shoes, no sleeveless shirts or bare midriffs, skirts to mid-thigh.
How do I put money on an account at Dilley?
CoreCivic's sheet says cash is not accepted, so do not mail it. Lobby and Visitation kiosks take US currency and cards. By mail, send a cashier's check or money order, as the sheet's Spanish section specifies, to Facility: SOTEX, the person's Convenience Store number, PO Box 933488, Atlanta, GA 31193-3488. CoreCivic's lockbox instructions instead show P.O. Box 16545, Atlanta, GA 30321-0545, payable to the person, nothing else enclosed, so confirm on (830) 378-6500. Western Union Quick Collect needs that number and the last name. The ViaPath sheet adds ConnectNetwork.com and Trust, 888-988-4768, site ID 312.
Can I send mail to Dilley, and which court has the case?
Personal letters and greeting cards are not accepted. Only legal mail and approved special correspondence, such as from attorneys or consulates, get through, marked LEGAL MAIL or SPECIAL CORRESPONDENCE with the sender's title and office, the resident's name and agency number, and 300 El Rancho Way. ICE ties packages to approved vendors, contents and size; CoreCivic requires Unit Manager approval. EOIR's list, updated October 1, 2026, shows South Texas Family Residential Center, Dilley, TX under the Pearsall Immigration Court; check each case with our hearing lookup guide. Case questions go to SNALegalAccess-Dilley@ice.dhs.gov; a G-28 holder can try the Duty Officer, (830) 259-2323.