How do I find the office at 16855 Northchase Drive?
USCIS describes this building by landmark. Park in the large CityNorth shopping center lot on Greenspoint Drive. The office is in the large brown building at the north end of that lot. Go through the first door on the right, take the elevators, and go to the second floor. On I-45 South from The Woodlands, take Exit 61, turn left on Greens Road, then right on Greenspoint Drive. On I-45 North from Downtown, take Exit 61, turn right on Greens Road, then right on Greenspoint Drive. Either way the office is on your left. From Beltway 8, take the Greenspoint Drive/Imperial Valley Drive exit and go north on Greenspoint Drive; it is on your right. Hours are 7 a.m. to 4 p.m., Monday through Friday, by appointment.
Can I reach the Houston Asylum Office by bus?
USCIS names one option: Houston METRO Route 102, the Bush IAH Express, stop #4007, at Greenspoint Drive and Benmar Drive. It lists no other route and no rail connection. Check that your notice names this building, and check the USCIS office closings page, which cites weather among the reasons. Anyone traveling from another state in this office's area should build in spare time. A reschedule needs exceptional circumstances. If 10 calendar days pass after a missed interview with no request, USCIS dismisses the application when you have a lawful basis to remain and refers it to an immigration judge when you do not; for people on parole, it decides case by case. See our guide to affirmative asylum.
Does this office cover my state, and could my interview be elsewhere?
As read on October 31, 2026, USCIS lists Colorado, New Mexico, Oklahoma, Texas, Utah and Wyoming, without a county list. That is a long way from Greenspoint for many people, and USCIS says applicants far from an asylum office may be interviewed at circuit ride locations, often USCIS field offices, as resources allow, and should contact their asylum office for details. A 2022 USCIS list for one applicant group named the Harlingen and El Paso field offices in Texas, but it is old and does not show current practice. Your notice decides. This office's page was last reviewed on April 6, 2026, so confirm with USCIS's Asylum Office Locator. If you are in immigration court, see how to confirm your court and hearing.
How can I contact the Houston Asylum Office?
Since April 6, 2026, USCIS says this office no longer offers in-person information services and accepts no walk-in requests. Its page gives the email Houston.Asylum@uscis.dhs.gov and the fax 802-860-6958; we did not find a direct public phone number on it. By phone, use the Contact Center: 1-800-375-5283, TTY 800-767-1833, Monday to Friday, 8 a.m. to 8 p.m. Eastern, which means it closes at 7 p.m. Central and 6 p.m. Mountain. To request an interview accommodation, call that line too. Watch the two addresses: the office is on the Second Floor, but mail goes to 16855 Northchase Drive, Suite 1064. Form I-589 is not filed here; USCIS says to follow Where to File on the form's page.
How does USCIS decide when I get an interview here?
USCIS publishes its order for all asylum offices, not a Houston timetable. On a page reviewed March 29, 2024, it describes last in, first out scheduling. First come rescheduled interviews, then applications pending 21 days or fewer, then other pending cases from newest to oldest. A second group of officers works the oldest backlog cases in date order. An office director may consider an urgent request case by case, and it must be in writing to the asylum office with jurisdiction. Since Houston takes no walk-ins, do not plan to make that request at the door. We list no wait times, because USCIS does not publish one on this page. Our asylum page covers help with an interview.