How do I confirm someone is at the Sarpy County jail?
The jail's line in the ICE directory does not show who is there. Start at ice.gov/locator with an A-number or exact name, plus country of birth. Then call the facility at (402) 949-3876. The county says reception works 8 a.m. to 4:45 p.m., Monday to Friday, with booking open 24 hours a day, so time a family inquiry for reception hours. Urgent messages use the same number: give the full name, A-number and your callback number. Staff will not give out detainee account details.
How do Securus video visits work in Papillion?
All visits are video, even on site. Create a Securus account at least 24 business hours before the first visit and upload government photo ID. Visits last 30 minutes, Monday to Friday, 9 a.m. to 11 a.m. and 1 p.m. to 4:30 p.m.; on-site, 2 a week, arriving 30 minutes early. Remote visitors over 3 minutes late forfeit with no refund, and significant movement ends a visit for good. Children need a parent or guardian and an original raised-seal birth certificate, 2 per visitor at most. A minor spouse needs the original marriage license. No sleeveless tops or skirts over 3 inches above the knee.
How do I put money on an account, and what does it cost?
ICE lists three routes. Online at jailatm.com by card. At the kiosk in the 24-hour Bonding/Release entrance, by card or cash; cash carries a non-refundable $3.25 fee, and cards carry 10% or $3.25, whichever is greater. By mail with a money order or cashier's check, never cash; ICE gives no destination for mailed funds, so ask at (402) 949-3876. The person must supply account details. Calls and video are paid through Securus, and ICE's page lists no rates. Pre-stamped envelopes are sold through commissary.
What mail gets rejected in Papillion?
Address mail to the person's name, Sarpy County Correctional Center, 1206 Golden Gate Drive, Papillion, NE 68046. If names are shared, the county says to add a date of birth or middle initial. All incoming mail is reviewed. Photos are the main surprise: personal photographs are not delivered and go into stored property. The county also rejects stickers, glitter, perfume, laminated items, bubble wrap, padded envelopes, musical cards, clothing and third-party mail. Soft-cover books must come from the publisher. Legal mail is searched in the person's presence.
Who do I call about the case?
ICE's facility page, updated August 6, 2026, lists ICE St. Paul at (612) 843-8600, while the field office list shows (612) 409-7799, so try both. A G-28 must be on file before the deportation officer is named. Attorneys need no advance schedule but should call (402) 949-3876 the day before or that day to reserve a slot. Papillion has no court named by ICE, only 1-800-898-7180; see how to find the court and hearing and the bond hearing guide. Nebraska's directory lists other sites.