Is this the right Cass County Jail, and is my relative there?
ICE's list has more than one Cass County; this one is in Plattsmouth, Nebraska, not the Cass County Detention Center in Indiana. Check the state on your locator result, and try spelling variations of the name if nothing appears. Then call (402) 296-9377, which ICE lists as open 24/7, with names, aliases, date of birth and country of birth. The sheriff lists 110 beds, a capacity and not a head count. Our ICE directory has the others. ICE's page was updated August 26, 2026, and read October 31, 2026.
How do family visits work in Plattsmouth?
ICE lists visits at 9 a.m., 11 a.m., 1 p.m. and 3 p.m. on Mondays and Fridays, one hour each day, by video and non-contact. Book in-person visits at the jail lobby and remote ones at cidnet.net. The county's page says to call for hours. It requires a visitor list on file by 8 a.m. that day, photo ID, and arrival 15 minutes early, first come, first served. It allows only the person's own children, with a birth certificate naming both parents, and bars stepchildren. Siblings under 18 need a parent and a birth certificate. ICE's rule is broader, so call before bringing any child.
What happens to mail sent to Cass County Jail?
Send letters to the person's name at 303 Avenue A, Plattsmouth, Nebraska 68048, with your name and address on them. ICE says personal mail is scanned and delivered electronically, and the paper goes into the person's property. The jail refuses packages, personal and cashier's checks, stamps, stamped envelopes, food, obscene material, and periodicals not sent directly from a publisher. Outgoing mail leaves within one business day. After a transfer, only legal mail is forwarded.
How do I add money or tablet data?
Money orders do not work here: ICE says they are returned to the sender or placed in personal property, never deposited, and money cannot be mailed or handed over directly. Deposit at team3.inmatecanteen.com or at the kiosk in the jail lobby vestibule at 303 Avenue A. Tablets handle video chats, texts and calls placed by the person held, but those services require purchased data. Friends send non-confidential messages through cidnet.net. Incoming calls are not possible. An emergency message left at (402) 296-9377 is delivered only if it meets the facility's emergency standard.
Where do I go for help with the case?
Although the jail is in Nebraska, the ICE field office is in St. Paul at (612) 409-7799, and StPaul.Outreach@ice.dhs.gov takes case requests. A G-28 must be on file before the office identifies a deportation officer. Lawyers visit 8 a.m. to 4:30 p.m., Monday through Friday, and schedule legal calls through the main line. Court information comes from EOIR at 1-800-898-7180, and ICE names no specific court. For release questions, see the bond hearing guide.