How do I confirm someone is at Richwood?
Richwood has two numbers, and they do different jobs. Search ice.gov/locator first, by A-number or exact name with country of birth, then call the detainee information line, (318) 998-5800, from 7 a.m. to 3 p.m., with all names, aliases, date of birth and country of birth. The main line, (318) 325-8409, takes urgent messages: give the full name, A-number, your name and callback number. People held there cannot receive calls. The ICE New Orleans Field Office, which covers this Louisiana site, is (504) 599-7800.
What are the visiting hours at Richwood?
Friends and family may come Monday to Friday, 8 a.m. to 4 p.m., and Saturday and Sunday, 12 p.m. to 4 p.m. Visits are limited to one hour unless the Facility Administrator or a designee approves longer. Bring valid government ID; minors need an adult guardian aged 18 or older beside them at all times. Everyone is searched, nothing may be passed to the person, and no electronic devices may enter. ICE's page does not say whether visits are contact or non-contact, so ask at (318) 325-8409.
How do I put money on an account at Richwood?
As of October 31, 2026, ICE lists three routes: Correct Solutions at (877) 618-3516, the website RegentPay.com, or a money order mailed to Richwood Correctional Center, 180 Pine Bayou Circle, Monroe, LA 71202, with the person's name on it. Mailed funds go to processing and a receipt is issued, and cash by mail is not recommended. The page does not describe commissary or phone accounts, and it gives no fees, so check the charge before you pay. ICE lists Richwood among sites with Tech Friends tablets, without details.
What is the mail address, and can I send a package?
Write to the facility address and add the last four digits of the A-number plus your own name and address. Outgoing letters reach the post office within 24 hours of staff receiving them, which helps when you are waiting for a reply. After a transfer or release, only legal mail is forwarded. Packages need prior approval: call the mail clerk at (318) 325-8409, extension 100. Only items needed for travel or release, cleared by an ICE Deportation Officer, are accepted, and electronics never are.
How do lawyers book visits at Richwood?
Since September 8, 2026, virtual attorney visits and legal calls are booked through ERO eFile: 30-minute slots, 8 a.m. to 4 p.m. on weekdays and 8 a.m. to 1 p.m. on weekends, up to 2 weeks ahead and at least 24 hours before, 2 hours per representative per day. In-person attorney hours match family hours. Legal faxes go to (318) 998-5808 or (318) 998-5810. ICE does not say which court handles Richwood cases; call 1-800-898-7180 or see how to find a hearing. Jackson Parish is a separate Louisiana listing.