How do I find out if someone is at the Mason facility?
Use ice.gov/locator with the exact name as recorded, or the A-number and country of birth, for this Mason facility. ICE says a name search needs an exact match and results can lag up to 8 hours, so call (901) 294-3060 between 8 a.m. and 4 p.m. with name variants, aliases, date of birth and country of birth. If you find nothing, try the New Orleans Field Office of ICE, which covers Tennessee and sits in Louisiana. EOIR shortens the name to West TN Detention Facility; the ICE facility list spells it out.
What are the visiting days, and why do the sources disagree?
ICE's page, updated August 6, 2026, lists Thursday through Monday plus federal holidays, in blocks of about an hour set by sex and custody level. CoreCivic's visitor sheet, published September 2026, lists only Saturdays, Sundays and federal holidays, so treat its other details with the same caution. That sheet says to call (901) 294-3060, press 1 to book, and arrive 15 minutes early with photo identification. Ask which schedule applies and the person's custody level. It bars shorts, miniskirts and tank or midriff tops, and permits a driver's license and car keys inside. All visits are non-contact.
What can I mail, and to which address?
ICE gives P.O. Box 23, Mason, TN 38049 for mail, while CoreCivic's sheet shows 6299 Finde Naifeh Dr. with the person's name and agency number, so ask staff which to use. Mail must come by U.S. Postal Service; other couriers are refused. CoreCivic allows letters, up to 5 pages of clippings, and photos up to 8x10. It bars greeting cards, postcards, stamps, Polaroids and stick-on labels. ICE restricts packages, personal and cashier's checks and food, though CoreCivic's money rules accept cashier's checks and certified bank drafts. On letters, ICE wants the A-number's last four digits.
How do I send money?
Confirm the address on (901) 294-3060 first, because CoreCivic publishes two. This facility's sheet gives CCA Inmate Trust, the person's name and inmate number, Facility: WSTTN, P.O. Box 933488, Atlanta, GA. CoreCivic's Dilley sheet shows that box as 31193-3488; this sheet and ICE print 91193. Its lockbox instructions instead give P.O. Box 16545, Atlanta, GA 30321-0545, payable to the person, nothing else enclosed. Send a money order, never cash. For Western Union: pay to Corrections Corp of America, code city Trustcca, state TN, account as commissary number plus last name, like 123456Smith. ICE also lists talton.com.
Which court hears Mason cases, and how do messages work?
EOIR's court list, updated October 1, 2026, places West TN Detention Facility under the Memphis Immigration Court. Confirm the case itself with our hearing lookup guide or on 1-800-898-7180, and read the bond hearing guide on release. For an emergency, CoreCivic's sheet points to the Chaplain's office on (901) 294-3060. Non-confidential tablet messages run through talton.com or gettingout.com. Neither source sets out phone accounts or commissary, so ask staff. Case questions go to NewOrleans.Outreach@ice.dhs.gov. Attorneys book at WesTnLegalVisitation@corecivic.com, and our removal defense page covers the wider case.