How do I confirm someone is at Camp East Montana?
The locator at ice.gov/locator takes the A-number or first and last name, each with country of birth, and needs an exact match. ICE's page, updated August 10, 2026, then gives (915) 280-2270 at any hour. Families may hear the name Fort Bliss: an ICE legal visit flyer calls this camp the DoW Facility at Fort Bliss. It is not the El Paso Service Processing Center. The facility page prints the field office as (915) 856-2317; ICE's directory gives (915) 225-1901 at 11541 Montana Ave, Suite E. The ICE facility list names sites only.
How do I book a family visit?
ICE takes family visitors here only by appointment, scheduled by calling (915) 280-2270. Its hours are weekends and holidays, from 8 a.m. to 1 p.m. and 2 p.m. to 6 p.m. Mountain Time, with no weekday family hours shown. Because ICE's flyer places the camp at Fort Bliss, ask what you need for entry when you book; ICE publishes no gate rules. The page gives no visit length or visitor limit, so ask that too. Arrangements may change, so reconfirm the booking before leaving for El Paso. Public parking is available.
How do I get an urgent message through, and what is barred?
People held here cannot take incoming calls. For an urgent message, call (915) 280-2270 with their full name and A-number, plus your name and callback number. Consular officials may visit at any time but should arrange it in advance on that same line, while clergy go through the Chaplain's Office. Nothing may be carried into the visiting area or passed to the person, and phones stay out of secure areas. Refusing a reasonable search means no admission, and a visitor who appears intoxicated is turned away.
How do letters and packages get there, and what about money?
Address letters to the person's name, then 6920 Digital Road, El Paso, TX 79936, adding the last four A-number digits and your name and address. For a package, call the field office at (915) 856-2317 first; only travel or release items approved by the deportation officer qualify. ICE's page does not publish any way to send money, or a commissary or phone account procedure, so ask at (915) 280-2270 before sending funds. Tablet messaging is explained at gettingout.com, which now opens my.viapath.com. Our overview of ICE has more on the agency.
How do lawyers get access, and what comes next?
In-person legal visits run weekdays from 8 a.m. to 6 p.m. and weekends and holidays from 9 a.m. to 5 p.m. Mountain Time, booked in ERO eFile. Video visits and legal calls follow those hours, up to 2 weeks ahead and at least 24 hours before, with no more than two 60-minute appointments per client a day. With a G-28 on file, (915) 225-1901 identifies the deportation officer. ICE names no court here, so use our hearing lookup guide. Bond hearings are explained separately.