How do I check whether someone is at Ste. Genevieve?
Start with ice.gov/locator using the A-number and country of birth, the search ICE calls the best way, because name searches need the exact recorded spelling. Then ring (573) 883-5820 between 9 a.m. and 5 p.m. The county's Visitor Questionnaire prints (573) 883-9896, and its detention page lists no jail number. This center in Ste. Genevieve, Missouri, serves local, state and federal agencies, so its ICE directory listing shows nothing about one person. We read ICE's page, updated August 6, 2026, and the county's policies on October 31, 2026.
Which day can family visit?
The sources conflict. ICE and the county's website banner say Sunday, 12 to 4 p.m., but county policy keeps Sunday for general population and sets Saturday, same hours, for civil detainees. Ask which day applies before you travel. ICE allows one 30-minute visit a week. Seats are first come, first served, the FAQ says to arrive 15 minutes early, and the policy closes sign-in at 3:15 p.m. If someone has already visited that day, a second visitor is turned away unless one visit is an approved clergy visit. Visits are non-contact, and a person on lockdown cannot have one.
Who gets turned away at the door?
County rules bar anyone on parole or probation, supervised or not. Anyone with an active warrant is refused too, and the county says that if the warrant is within extradition limits, you will be taken into custody. Everyone 16 or older needs federal or state photo ID and a completed Visitor Questionnaire, and under-18s need a responsible adult. Only ID and car keys may come in, so leave phones, purses and diaper bags in the car. Shirts and shoes are required, and form-fitting or revealing clothes mean refusal. ICE adds that intoxicated visitors and anyone refusing a search are not admitted.
How do I send mail or add money?
ICE says letters go to Ste. Genevieve County Detention Center, C/O name and last 4 A-number digits, 5 Basler DR, Ste. Genevieve, MO 63670, and are not read. County policy says mail may be read and requires the booked name and detainee number. It lists only postcards, photos up to 4x6, legal mail and new publications from a publisher or bookstore, and refuses cash, checks and money orders, which ICE allows. Call before mailing. Add money at the lobby kiosk, citytelecoin.com or the City Tele Coin app; deposits by 8 p.m. Monday reach that week's commissary.
Who answers calls, messages and case questions?
The ICE Chicago Field Office is (872) 351-3990, and Chicago.Outreach@ice.dhs.gov takes case requests. CHI-ERO-Detained@ice.dhs.gov identifies the deportation officer with a G-28 on file and clears packages. Attorneys visit Monday to Friday, 8 a.m. to 4 p.m. ICE lists City Tele Coin at (318) 746-1114 for phone minutes. ICE says an urgent message left at the main number will be given, but the county relays only verifiable medical emergencies, such as a death in the family. Hearing questions go to EOIR at 1-800-898-7180, and our hearing search guide covers the rest.