How do I confirm someone is at Campbell County?
Search ice.gov/locator with the A-number or exact name, then call (859) 431-4611 between 8 a.m. and 4 p.m.; the ICE directory entry places no one here. That line can also give the jacket number you need for mail and money orders. ICE's page gives (859) 461-4611 for urgent messages, one digit off the main number and possibly a typo, so use the county's published 431-4611 line, ask for the shift supervisor, and have the person's full name, A-number, your name and number ready.
How do visits work, and what do they cost?
Visits are video, on a lobby kiosk or from home, all scheduled at inmatesales.com or the kiosk. ICE, updated August 6, 2026, lists on-site visits Monday to Thursday, 1 to 4:30 p.m., and weekends, 9 a.m. to 4:30 p.m.; the county, read October 31, 2026, ends weekdays at 4 p.m. For internet visits, ICE lists 9 to 11 a.m., 12:30 to 5 p.m. and 6:20 to 10 p.m.; the county lists 9 a.m. to 8:30 p.m., none 11 to 12, 5 to 6 or Fridays. ICE alone gives prices: $6.00 for 15 minutes or $10.00 for 25. Visitors need photo ID, minors an adult.
Where does personal mail go?
The county says inmate mail is no longer processed at the jail. Send it to the person's name and jacket number, Campbell County Detention Center, PO Box 76550, Highland Heights, KY 41076, with a return address. The county's page prints the name as Campbell County Jail. Use white paper no larger than 8.5 by 11 inches that feeds through a scanner. Up to six photos on photo paper are allowed. Stamps, blank envelopes, cash, money orders, stickers, homemade cards, internet printouts and colored pages are banned, and mail that breaks the rules is destroyed.
How do I add money or set up calls?
Each deposit costs $3.25, whether at the lobby machine, open 24/7, at jailatm.com or by mailed money order, and 25% of each deposit goes to any debt the person owes. Booking fees and charges for destroyed jail property must be paid before commissary orders. Money orders go to 601 Central Avenue, Newport, KY 41071, payable to Campbell County Detention Center, with the person's name, date of birth and jacket number on the memo line; those made out to the person or left incomplete are returned. Phone funds go through (877) 998-5678 or inmatesales.com. Calls and messages run through cpcjail.com.
Who do I contact about the immigration case?
Legal mail is the exception to the Highland Heights rule: it goes to 601 Central Avenue, Newport, marked LEGAL MAIL, and legal representatives may visit 24/7. Kentucky sits under the ICE Chicago Field Office, (872) 351-3990. Send case requests to Chicago.Outreach@ice.dhs.gov; a representative with a G-28 on file learns the deportation officer through CHI-ERO-Detained@ice.dhs.gov. ICE does not name a court for this jail, so our hearing lookup guide is the next step, and the bond hearing guide covers release.