How do I check whether someone is at the Greene County Jail in Springfield?
Several counties have a Greene County Jail; the one in the ICE directory is in Springfield, Missouri. Search ice.gov/locator by A-number or exact name with country of birth, and check the state in the result. ICE's page links the jail's population search, which also gives the jacket or CFN number you need for mail. Then call: ICE and the sheriff's mail page list (417) 868-4040, and the detention page lists (417) 868-4048. ICE's details date from August 6, 2026, and we read them October 31, 2026.
Which mailing address should I use?
ICE's page gives Greene County Jail, name, jacket or CFN number, PO Box 247, Phoenix, MD 21131. The sheriff's Offender Mail page gives P.O. Box 16120, Jonesboro, AR 72401. Both limit personal mail to a postcard, 2-page letter or greeting card, delivered digitally by tablet, and refuse it at the Springfield street address. Legal mail and approved packages go to 1199 N Haseltine Road; clear travel items first with chi-ero-detained@ice.dhs.gov. The sheriff rejects money, mail from other jails, images of nudity, weapons, drugs or gangs, and individual magazine subscriptions. Call to learn which box is current.
How do video visits work at Greene County?
Visits run through IC Solutions, where opening an account costs nothing; prepaid accounts are at icsolutions.com, the ICS Mobile app or 888-506-8407. ICE says detainees get 30 minutes at no charge each week. The sheriff's page instead describes three 25-minute no-charge visits a week, two from the jail lobby and one remote, so ask which allowance applies. Extra time is paid. The person held or the visitor schedules the visit and tells the other side. Visits can be ended for inappropriate dress or language, contact with a victim or witness, or talk of illegal activity.
How do I add money or phone funds?
ICE says money for the trust fund account goes through the lobby kiosk or accesscorrections.com, and phone funds are added the same way. Mailed money is not accepted, and the sheriff lists it among refused mail. People can place outgoing calls every day during 3 windows: 8:30 to 11 a.m., 1 to 4 p.m. and 8:30 to 11 p.m. Calls are collect or paid from a phone account, and all may be monitored or recorded. For text messages, ICE names viapath Technologies at 800-205-5510.
Who can give case information?
ICE routes case questions, package approval and the name of a deportation officer through chi-ero-detained@ice.dhs.gov; a G-28 must be on file for the officer's name. The Chicago Field Office is (872) 351-3990, and it covers Missouri with 5 other states. ICE says lawyers may visit in person 24/7 with a photo ID and bar card, but the sheriff lists weekday hours, so call first. No court is named for Greene County; ICE offers only EOIR's hotline, 1-800-898-7180, which our hearing lookup guide explains how to use.