How do I check whether someone is in ICE custody at NEOCC?
CoreCivic names the U.S. Marshals Service and the Ohio Department of Rehabilitation and Correction as government partners, so a person here may not be an ICE detainee, and a listing says nothing about anyone. The Online Detainee Locator shows only people detained by ICE, omits those under 18 and may miss recent arrivals. Search by A-number or exact name with country of birth. Then call (330) 746-3777 between 8 a.m. and 4 p.m. and ask which agency has custody. If nothing appears, call the Detroit Field Office at (313) 771-6601 or the Cleveland office at (216) 749-9200.
When are family visiting hours at NEOCC?
ICE's page (updated August 6, 2026; checked October 31, 2026) lists Saturday and Sunday from 3:30 to 5:30 p.m. Monday has three blocks: 9 to 11 a.m., 12:30 to 2:30 p.m. and 3:30 to 5:30 p.m. Social visits are non-contact. CoreCivic's February 2024 guide gives other days for Marshals and Ohio prison populations and no hours for ICE detainees, so do not rely on those days. Confirm at (330) 746-3777 before driving. Visitors and belongings may be searched, visitors who appear intoxicated are turned away, and nothing may be carried into the visiting area.
How do I send money to someone in ICE custody here?
ICE lists Western Union at 1-800-877-9873 or its website, or a U.S. Postal Service money order sent to Northeast Ohio Correctional Center, 2240 Hubbard Road, Youngstown, OH 44505, with the person's name on it. CoreCivic's money document differs: Western Union at 1-800-634-3422 and a lockbox at P.O. Box 16545 in Atlanta, but both are marked for the U.S. Marshals population. Its guide refers ICE detainees to a separate document that its page does not show. ICE gives no Western Union code or account format, so call (330) 746-3777 for the ICE route before paying. Never mail cash.
What should I know about mail and messages at Hubbard Road?
ICE says incoming mail is screened for contraband and not read. CoreCivic's guide, written for the wider population, says general correspondence may be read, so assume a letter is not private, and it wants the full name, registration number and facility address. Add the last four digits of the A-number and your name and address. Approved release items are capped at 40 lb. Tablet messages go through GlobalTel's website; ICE's page names no commissary list or phone account vendor. Detainees cannot receive calls, so urgent messages go to (330) 746-3777 ext. 47369. See the Youngstown entries.
How do lawyers reach NEOCC, and which court keeps the records?
In-person attorney visits run 8 a.m. to 4 p.m. and must be scheduled through the video conference officer at (330) 746-3777 ext. 46754. Video and confidential calls are requested 24 hours ahead at NEOCCVIDEOCOURT@CORECIVIC.COM. EOIR's list, updated October 1, 2026, includes NEOCC among Ohio televideo sites of the Cleveland Immigration Court. Find the actual date with the hearing guide. Our bond hearing guide covers release, removal defense covers court, and the facility directory lists every other site, including the Mahoning County Justice Center.