How do I check whether a person is at CCNO in Stryker?
Start with ICE's Online Detainee Locator, using the A-number and country of birth, or the exact name and country of birth. Its data can run eight hours behind, so confirm by calling (419) 428-3800 from 8 a.m. to 4 p.m. EST. Ask for the inmate number, because CCNO's mail and legal steps use it. If the search is empty, the person may be under 18, newly booked or elsewhere; call the Detroit Field Office at (313) 771-6601. CCNO's reception cannot pass along messages, but a family emergency call is transferred to the Shift Commander. See also Stryker listings.
Are family visits at CCNO in person or by video?
All family visits are non-contact on video monitors, by appointment. CCNO lists lobby visits at 12–2:30 p.m. and 5–7 p.m., and home visits at 7:30–10 a.m., 12–2:30 p.m. and 5–9:30 p.m. ICE's page (updated August 6, 2026; checked October 31, 2026) gives its evening block as 5:30–10:30 p.m., so go by the slots shown on gettingout.com. Lobby visits are limited to one a week. Home visits cost money, are paid by credit or debit card, need 24 hours' notice to cancel, and are not refunded if not held. A visit allows at most two adults and three children.
What should I know before going to the CCNO lobby?
Entering the building carries conditions that a home video visit does not. CCNO says all adult visitors have a background check for warrants. Adults must show picture ID, described as a valid driver's license or state ID with a date of birth, and the name must match the schedule; passports are not mentioned. All visitors are subject to a frisk or strip-down observation search, and refusing means no visit. ICE adds a pat-down, belongings inspection and metal scan. Register with Central Control 10 minutes early at 03151 County Road 2425 (ICE writes 03151 Co. Rd. 24.2), Stryker, OH 43557. Minors need a parent or guardian.
Why does CCNO mail go to Phoenix, Maryland?
It looks wrong, but ICE and CCNO both print it. Copy it exactly, including the OH on the first line: Corrections Center of Northwest Ohio, OH / Detainee Name, Inmate Number / P.O. Box 247 / Phoenix, MD 21131. ICE also requires the last four digits of the A-number and your name and address. Letters reach the person on a tablet; only legal mail is handed over. Mailed photos ended May 1, 2019, and now go through gettingout.com. Cash, money orders, checks, stamps, stickers and embellished cards are barred. Release items need ICE approval through the Detroit office; packages use the Stryker street address.
How do I send money or a message, and what about court?
Deposit through Connect Network, 1-877-650-4249 or connectnetwork.com; mailed money is returned to the sender. Detainees cannot receive calls. Non-confidential tablet messages use gettingout.com, with a login created through CCNO's Inmate Telephone System link. Urgent messages go to (419) 428-3800 ext. 203. Lawyers book video sessions 24 hours ahead at ccno.videocourt@ccnojail.org or ext. 205, for 7 a.m. to 9 p.m. EOIR's list, updated October 1, 2026, includes CCNO among Ohio televideo sites of the Cleveland Immigration Court. The hearing lookup guide gives dates, and the bond hearing guide covers release. More Ohio sites are listed.