How do I confirm someone is at Otay Mesa?
The locator at ice.gov/locator takes the A-number and country of birth, or the exact name and country of birth; a name search can return many records, so compare the year of birth. New arrivals may not appear at once. Then call (619) 671-8700, the number ICE lists, Monday to Friday, 7:30 a.m. to 4 p.m. CoreCivic's own page gives 619-671-8750, so try that if you cannot get through. Otherwise contact the San Diego Field Office of ICE, (619) 436-0410. Other California sites are in our facility directory.
Can family visit, and when?
Confirm by phone that visits are running before you travel. ICE's page, marked updated August 6, 2026, still says family visits are suspended because of the pandemic, and that notice appears outdated. Capital & Main reported on October 14, 2025 that relatives visited during a housing unit's assigned Saturday time, and CoreCivic's spokesperson said it offers contact visits and video visits. We found no current official schedule, and ICE's grids are labeled pre-pandemic, so we do not reprint them. Give (619) 671-8700 the housing unit and ask for its days. CoreCivic's June 21, 2022 sheet requires government photo ID.
Where do I address mail, and how do phone calls work?
Three addresses circulate, so ask which is current. ICE shows 7488 Calzada de la Fuente, San Diego, CA 92154, with the last 4 digits of the A-number. CoreCivic's June 21, 2022 sheet gives P.O. Box 439049, San Diego, CA 92143-9049, with the pod, and its facility page shows P.O. Box 438150. That sheet limits photos to 5 by 7 inches and bars stickers. Packages need a form the person files and ICE approves. Nobody can phone a person here; urgent messages go to (619) 671-8700. Phone funds go through gettingout.com or 1-866-348-6231, per the 2022 sheet, or AdvancePay, 800-483-8314.
How do I send money?
ICE names no vendor, but CoreCivic's facility page links three methods. ViaPath, in use since August 1, 2024: ConnectNetwork.com, its app, or 888-988-4768 with site ID 305; support is (877) 650-4249. Western Union: westernunion.com/corrections or 1-800-634-3422. Lockbox: a money order or cashier's check payable to the person, never cash or a personal check, sent with a return address to CoreCivic, person's name and number, Facility: OMDC, P.O. Box 16545, Atlanta, GA 30321-0545. Enclose no letters, cards or pictures: nothing sent there is forwarded or returned. Missing envelope details can delay funds.
Is there an immigration court on site?
EOIR lists the Otay Mesa Immigration Court at the same street address, 7488 Calzada de la Fuente, inside a DHS-controlled detention facility, phone 619-661-5600. Its mail goes to P.O. Box 438150, San Ysidro, CA 92143-8150. It is separate from the San Diego Immigration Court, so read the hearing notice closely and use our hearing lookup guide. Attorneys may visit daily 8:15 a.m. to 9:30 p.m. With a G-28 on file, a lawyer can use the duty line, (619) 661-3823.