Whom do I call to learn if someone is at Guantanamo?
ICE's facility page, updated June 1, 2026 and read October 31, 2026, sends detainee inquiries to the Miami Field Office at (954) 236-4900, between 8 a.m. and 4 p.m. It gives no facility number of its own. ICE's Florida office list does not show that number. Its removal office entry is the Miramar Sub Office, 2805 SW 145th Ave, Miramar, FL 33027, (954) 843-5800, Miami.Outreach@ice.dhs.gov, so try it if the first line fails. Have all names, date of birth and country of birth ready. The ICE locator, ice.gov/locator, is not mentioned on this page.
Can family visit, and where exactly is it?
ICE describes the base as about 430 miles (700 kilometers) southeast of Miami and prints no street address for it. The visitation section covers legal calls alone, and it says family and friends may not take part in them. The page publishes no family visiting days, hours or rules, so it does not show that family visits exist at all. Do not plan travel on an assumption. Ask the field office whether any family visit is possible, and write down the officer's name and the date of the call.
How do letters, money and phone calls work?
ICE's page publishes no address for ordinary letters and says nothing about commissary, deposits, tablets or phone accounts. Unlike its pages for many sites on the ICE facility list, it gives no urgent-message line and does not say whether people here can take incoming calls. Do not send cash or packages to a guessed address. Ask the field office what it accepts. For complaints, ICE gives the Field Office Director at 865 SW 78th St., Plantation, FL 33324, and (904) 288-4600. Neither appears on ICE's Florida office list, so they may be out of date. ICE's detention reporting line is 1-888-351-4024.
How does a lawyer reach someone there?
Counsel emails Legal.GTMO@ice.dhs.gov 24 hours ahead for a confidential legal call, with the detainee's name and A-number, government ID, bar or license proof, and a G-28 or ERO eFile confirmation. Facility staff cannot access eFile, so keep a copy. Calls run weekdays, 8 a.m. to 5 p.m. EST, and weekends, 10 a.m. to 2 p.m., in 20-minute increments, with one 60-minute appointment a day at most. Legal mail is email to that inbox, generally up to 20 pages. Case questions go to the office where the case is docketed, which may not be Miami, so a removal defense lawyer should confirm it.
Which court handles the case?
ICE's page names no immigration court for Guantanamo. It gives only the general court line, 1-800-898-7180, and says applications for relief are filed directly with the court. Once you have the A-number, use the guide to finding a court hearing to see whether EOIR shows a case. The page's delivery bond line is general ICE wording found on its other facility pages. It does not show that bond is open to people held here, so ask counsel before relying on the bond hearing guide. The Board of Immigration Appeals line is (703) 305-0289.