How do I locate someone at the Florence processing center?
Begin at ice.gov/locator; ICE says the A-number with country of birth works best, and the exact name with country of birth also works. Then call (520) 868-5862 between 8 a.m. and 4 p.m. with every name the person uses, date of birth and country of birth. Read the facility name closely. Central Arizona Florence Correctional Center is a separate ICE-listed site in town, and ICE sends its deportation officer questions to this same number, so reaching this line does not place a person here. Case questions go to Phoenix.Outreach@ice.dhs.gov, which takes no stay requests or appeals, or the ICE Phoenix Field Office at (602) 257-5900.
When can family visit, and for how long?
ICE's page, updated August 6, 2026, lists Monday through Friday from 12 p.m. to 7 p.m., and Saturdays, Sundays and federal holidays from 8 a.m. to 7 p.m. Each visit is allotted 1 hour, and the Assistant Field Office Director may allow more time for family who have traveled a long distance, depending on visitor numbers and staffing. Ask in advance if you are coming from out of state. Arrive 30 minutes before your scheduled visit with government-issued ID. A child needs an adult guardian aged 18 or older. Parking faces HWY 79. Visits are contact visits.
Which line takes messages, and how do tablets work here?
This site splits its phone lines. Locating someone is (520) 868-5862. Urgent messages go to (520) 868-8388, with the full name, A-number, your name and your number, and ICE says the message will be given to the person. Package questions go to (520) 868-8376. People here cannot receive incoming calls. Because the facility has tablets, ICE points to gettingout.com for messages it calls non-confidential, so leave case details out of them. The page names no phone account provider, so ask at the main line before you pay any service.
What can I send, and how does money reach someone?
ICE's page prints no separate letter address, so confirm one at (520) 868-5862 before posting. Letters need the last 4 digits of the A-number and your name and address, and general mail is not forwarded after a transfer. Gifts are not covered: ICE allows only items needed for travel or release, approved by a Supervisory Detention and Deportation Officer through the Detainee Request System. Someone being removed may receive one small piece of luggage, with approval. On money, the page says only that funds arriving by mail go to processing with a receipt, warns against mailing cash, and gives no deposit website.
Where is the court, and how does a lawyer get in?
EOIR lists the Florence Immigration Court at 3260 N. Pinal Parkway Avenue, in a DHS-controlled detention facility, at 520-868-3341, with public hours from 8 a.m. to 4:30 p.m. and no public transit. It does not say which cases it hears, so use the hearing lookup guide. A lawyer may visit in person daily, 8 a.m. to 7 p.m., including holidays. Video appointments go through ERO eFile, and legal faxes to (855) 856-5959. Custody questions belong in the bond hearing guide. See also the Florence area listing.