How do I confirm someone is at the Portland jail?
This is a county jail in Maine, and a place in the ICE directory says nothing about who is there now. Search ice.gov/locator by A-number or exact name with country of birth, then call (207) 774-5939 from 7 a.m. to 3 p.m. with names, aliases and date of birth. If that fails, try the ICE Boston Field Office at (781) 359-7500. People held here cannot receive calls. For an urgent message, call the jail with the person's full name and date of birth, the emergency, and your name and number.
How do I schedule a visit at Cumberland County Jail?
Timing matters here. Use the form at cumberlandso.org/corrections/inmate_services/inmate_request_form.php on Monday, Tuesday, or Wednesday until 12 p.m.; confirmation should arrive by close of business Thursday. Questions go to jailvisits@cumberlandcounty.org. You need full name, date of birth, callback number, and driver's license or state ID number. Each visit is one visitor plus one child, with no walk-ins; arrive 15 minutes early with photo ID. A juvenile needs a legal guardian who brings a valid birth certificate. Anyone incarcerated within the last 12 months cannot visit. Those incarcerated longer ago, and convicted felons, may apply on Form F-154 A; allow two weeks.
How do I add money or set up calls?
As of October 31, 2026, ICE's page stops at saying inmates cannot accept cash, so the sheriff's site fills the gap. Deposit at accesscorrections.com, by phone at 866-345-1884, or by money order payable to the person, with your name and address, mailed to the jail. Account questions: (207) 774-5939, extension 2172. Phones and tablets run through Securus, registered at 1-800-844-6591, answered around the clock. The sheriff says calls are monitored and recorded unless attorney-client privileged, so do not discuss a case on them.
What are the mail rules at the Portland jail?
Address mail to the person's name, C/O Cumberland County Jail, 50 County Way, Portland, ME 04102, in a white legal-size envelope; legal mail is exempt. Cash, stickers, tape and photos over 4 x 6 inches are refused. Publications must come from the publisher or Amazon.com. Travel or release items need ICE Deportation Officer approval and do not go to the jail: drop them at 1000 District Avenue, Burlington, MA 01803, ICE's Boston office address, Monday to Friday, 8 a.m. to 2 p.m. Someone being removed may have one small bag; sending one needs a Supervisory Deportation Officer's approval.
Who do I call about the ICE case itself?
Jail staff run the building, and ICE runs the case. A lawyer learns the Deportation Officer's name from the Boston Field Office at (781) 359-7660, with a G-28 on file; staff cannot see ERO eFile, so keep a copy. The jail's ICE listing gives only the general court line, 1-800-898-7180, so see the hearing lookup guide for where a case sits. The bond hearing guide covers custody. Two Bridges Regional Jail is another Maine listing under the same office, with different mail rules.